Terms of Sale

Sales of products and services by Nishigawa Kobo (Chris Ryal and Yaemi Shigyo) are subject to these terms of sale. Your purchase of a product or service from us means that you agree to be bound by these terms of sale.

All sales are final. Except in the case of negligence attributable to us, we do not offer refunds or accept returns. In the case of a defective item, we will offer a replacement or an alternative product of similar value. In the case of a deficiency in a service we render, we will offer an appropriate remedy.

We make every effort to provide an accurate display of the colours, features, and other details of the products we offer. However, we do not guarantee that the colours, features, and other details of these products will be fully accurate, and your display may not accurately reproduce the actual colours, features, and other details of the products. Many of the products we offer are made by hand or reproduced from hand-made originals, and we do not guarantee that there will be no variations between products.

All products are subject to availability, and we cannot guarantee that items will always be in stock. We reserve the right to discontinue any product or service at any time for any reason. Prices for all products and services are subject to change.

The base currency for calculations of all costs and prices associated with the products and services we offer is the Japanese yen. We cannot guarantee that there will be no variations in prices in the payment process due to fluctuations in exchange rates in other currencies that may be selected by you in payment processing.

Transactions associated with the products and services we offer shall be deemed to have occurred in Fukuoka, Japan. All transactions as well as these terms of sale are governed by the laws of Japan.

We will make all reasonable efforts by discussions in good faith to resolve any dispute that may arise regarding the sale of the products and services we offer. In the event of a dispute that cannot be resolved by discussions in good faith, the Fukuoka District Court shall have exclusive jurisdiction in the first instance.