Privacy Policy


The Nishigawa Kobo website offers products and services to site visitors, and in some situations this involves collecting personal information. Our privacy policy explains what information we may collect, how we use personal information, and how we protect personal information. We also describe our use of cookies, and changes in our policies. We comply with the Act on the Protection of Personal Information (Japan).

Personal information collection

We collect personal information that you provide to us when you use this website according to the purpose of the interaction. This information may include your name and contact information, which may include your e-mail address, a postal address, a telephone number, and other similar information. We may collect data to process a payment when you purchase something from us, such as goods we offer for sale or professional services. Please note that most payment data will be collected by our payment processor and is subject to their policies.

When you visit this site, information that does not include your name and contact information will be automatically collected. This may include your IP address, browser type, language preference, location, referring URL, and other technical information to maintain site security, to provide site services, and for analysis of how visitors use the site.

If you use our English language services, we retain the material you provide for a period of seven years. This is for bookkeeping purposes and to serve you more efficiently if you need to work with us again. However, at your request, we will delete all documents you supply and that we deliver to you, and retain only the minimum necessary information for audit purposes. After seven years, we will delete all information and documents related to you except the name of your company, clinic, institution, etc., contact person’s name, e-mail address, date of contact, and service type.

Personal information use

The information you provide will only be used for the purpose specified when the information is collected. We will not use your personal information for any other purpose, and we will not disclose your personal information to any third party unless we are required to do so by law.

Personal information protection

We take appropriate measures to protect personal information when it is collected and used, as well as measures to prevent improper access to this site. All communications and submissions are treated as strictly confidential.


This site uses cookies to provide website functions such as translations and to collect data for the purpose of improving the site and site access. This includes data collection and analysis by third-party services such as Google Analytics as well as WordPress and related services (including Akismet, Jetpack, WPForms, and WPML). You are free to choose whether or not you wish to accept or reject cookies. Please consult your browser’s help files or the like for information on how to manage cookies. Some functions of this site may not operate as expected without the use of cookies.

Policy changes

We may make changes to this policy at any time. Policy changes will be announced on this page.

Contact information

Please contact us if you have any questions or concerns about our privacy policy.